We aim to process and dispatch all orders as quickly as possible. Delivery times will vary depending on your chosen delivery method and destination. Once your order has been dispatched, you’ll receive a confirmation email with tracking information.

Yes. Once your order has been dispatched, you’ll receive a confirmation email containing your tracking information so you can follow its journey. 

Please ensure your delivery address is correct when placing your order. Once an order has been dispatched, we’re unable to amend the delivery address.

You have 14 days from receiving your order to notify us that you wish to return it. Once you have notified us, you have a further 14 days to send the item back.

Yes, return postage is the customer’s responsibility unless the item is faulty, incorrect or not as described.

We don’t currently offer direct exchanges. If you would like a different size or style, please return your original item for a refund and place a new order.

Please contact us as soon as possible at hello@avenuethirty.co.uk with your order number and photographs where appropriate, and we’ll assist you.